Error Code Text Resolution
00070008 Run teleset to continue franking. You must run Teleset at least every 90 days. Load zero dollars at that time if you don’t wish to download postage.
0007000C Invalid state for the security device! Check Register by hitting the 5-20-50 button. If R1 is “0”, perform a teleset.Check your FP Customer Account to ensure that your postage account has funds.
000B0038 No more ink left in bulk cartridge. Replace ink cartridges.
01800202 Run Teleset soon You must run Teleset at least every 90 days. Load zero dollars at that time if you don’t wish to download postage.
00B00201, 2, 3 etc Communications error Verify that the phone cord is properly plugged in.Make sure you’re using a dedicated analog phone line. Cannot be DSL, VOIP or any form of digital phone system.Check dialing parameters in Menu to ensure number is formatted correctly, including a dialing prefix to obtain

CentorMail rates for the January 22, 2017 Rate Change are now available

CentroMail-manual-rate-adjustment

Update Your Rates

When FP makes the rate update available to customers, you may update your rates, even if it’s prior to the USPS effective date. Rates are stored in your machine and automatically activate on the effective date.

How to Update CentorMail Rates

Obtaining a Rate Card to Update Rates

If you subscribe to RateGuard, you are eligible for a rate card at no additional charge. If you do not have RateGuard, you must pay for your rate card.

Order Rate Update Cards & Chips

MailOne Software

If you use MailOne software with your CentorMail, update your postal rates via the software in addition to the CentorMail machine.

Verify the Update

If your rate update was successful, your equipment will activate the new rates on the effective date. You can verify that the update was successful by checking your equipment’s rate table version number on or after the effective date.

Rate Table Versions:

April 10,2016 – 16.01
January 17, 2016 – 15.1
May 31, 2015 – 14.03
September 24, 2014 – 13.00
January 2014: 12.01

To verify that your new rates have been successfully applied, follow the instructions in CentorMail Addendum to Operators Manual (PDF).

External Scale

If you use an external scale to calculate postage, see External Scales Postal Rate Updates for instructions on updating your scale’s rates.

Memories & Shortcuts

After the effective date of the new postage rates, you may need to manually update any programmed memories to the new rates. The memories will not automatically update.

For instructions on updating memories on CentorMail, refer to CentorMail Addendum to Operators Manual (PDF).

Express Mail Endorsement

On January 26, 2014, the USPS renamed Express Mail to “Priority Mail Express”. If you print Express (overnight) delivery postage with your meter, you need to update the meter to the new wording. (If you do not use Express Mail, this does not apply. See Express Mail Endorsement Update for instructions.)

If you need additional help updating rates with FP Mailing equipment, contact FP Customer Service at 800-341-6052, or email custserv@fp-usa.com.

+ Install
+ Self maintenance
+ Documents and manuals
+ Error Codes
Error Code Text Resolution
00070008 Run teleset to continue franking. You must run Teleset at least every 90 days. Load zero dollars at that time if you don’t wish to download postage.
0007000C Invalid state for the security device! Check Register by hitting the 5-20-50 button. If R1 is “0”, perform a teleset.Check your FP Customer Account to ensure that your postage account has funds.
000B0038 No more ink left in bulk cartridge. Replace ink cartridges.
01800202 Run Teleset soon You must run Teleset at least every 90 days. Load zero dollars at that time if you don’t wish to download postage.
00B00201, 2, 3 etc Communications error Verify that the phone cord is properly plugged in.Make sure you’re using a dedicated analog phone line. Cannot be DSL, VOIP or any form of digital phone system.Check dialing parameters in Menu to ensure number is formatted correctly, including a dialing prefix to obtain
+ Rate Change

CentorMail rates for the January 22, 2017 Rate Change are now available

CentroMail-manual-rate-adjustment

Update Your Rates

When FP makes the rate update available to customers, you may update your rates, even if it’s prior to the USPS effective date. Rates are stored in your machine and automatically activate on the effective date.

How to Update CentorMail Rates

Obtaining a Rate Card to Update Rates

If you subscribe to RateGuard, you are eligible for a rate card at no additional charge. If you do not have RateGuard, you must pay for your rate card.

Order Rate Update Cards & Chips

MailOne Software

If you use MailOne software with your CentorMail, update your postal rates via the software in addition to the CentorMail machine.

Verify the Update

If your rate update was successful, your equipment will activate the new rates on the effective date. You can verify that the update was successful by checking your equipment’s rate table version number on or after the effective date.

Rate Table Versions:

April 10,2016 – 16.01
January 17, 2016 – 15.1
May 31, 2015 – 14.03
September 24, 2014 – 13.00
January 2014: 12.01

To verify that your new rates have been successfully applied, follow the instructions in CentorMail Addendum to Operators Manual (PDF).

External Scale

If you use an external scale to calculate postage, see External Scales Postal Rate Updates for instructions on updating your scale’s rates.

Memories & Shortcuts

After the effective date of the new postage rates, you may need to manually update any programmed memories to the new rates. The memories will not automatically update.

For instructions on updating memories on CentorMail, refer to CentorMail Addendum to Operators Manual (PDF).

Express Mail Endorsement

On January 26, 2014, the USPS renamed Express Mail to “Priority Mail Express”. If you print Express (overnight) delivery postage with your meter, you need to update the meter to the new wording. (If you do not use Express Mail, this does not apply. See Express Mail Endorsement Update for instructions.)

If you need additional help updating rates with FP Mailing equipment, contact FP Customer Service at 800-341-6052, or email custserv@fp-usa.com.