Welcome to the FP Help Center

Support for all your Mailroom Solutions products. Includes how-to videos, manuals, error codes, set-up guides, and FAQs.

Support for all your Shipping Solutions products. Includes how-to videos, manuals, error codes, set-up guides, and FAQs.

Support for all your Digital solutions products. Includes how-to videos, manuals, error codes, set-up guides, and FAQs.

The USPS^® is decertifying all USPS^® non IMI compliant postage meters in order to update the technology to increase speed, efficiency and security, see our FAQs to get up-to-date.

Access to the FP Customer Portals: MyFP and MyOneFP (legacy portal). Find registration and startup guides as well as video tutorials for setting up your account and information.

Access to the FP Dealer Portals: ClubRED and the Dealer Portal. Get an overview of what each portal contains and help on getting your account setup.

All of the information you need for your account, billing, and additional FAQs and solutions.

Find all of the support information and documentation for your postage account and related items. From setting up your postage account to forms and important files related to your postage meter.

With the Rate Change Center, you can stay up to date on the USPS rates that may affect your mailings. Get an overview on what will be affected and quick access to the product support.

Need help with an installation? See what our Professional Services Team can do for you. The FP Professional Services Team of expertly trained specialists take support to the next level!

See an overview of what supplies are available through FP and get links for the portals where you can purchase authorized FP supplies through our webshop.

Find the local FP Authorized Dealers closest to your location. Our dealers are trained and have the knowledge to help you find the perfect solutions to grow your business.

Our Live Demo feature allows you to connect with a customer representative for a one-on-one demonstration for specific models of our postage meters and folder inserters.